Shipping
Free FedEx Priority Overnight shipping for all online orders delivered within the continental USA.
Free FedEx 2Day shipping for all online orders shipped to Alaska or Hawaii.
All items are fully insured.
FedEx Priority Overnight shipping with Saturday delivery is available for an additional charge.
FedEx requires a signature for all deliveries from Turgeon Raine. This requirement is for your protection. Please do your best to ensure that the recipient of the delivery will be at home or office to receive the package.
We can only deliver to a street address, not a P.O. box.
Returns
If you are not 100% satisfied with your purchase or a gift that you received, we will be happy to accept a return for a full refund. Items that are made to order, engraved, sized or customized are not returnable.
You can return the item for up to 30-days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is free. We will provide you with a pre-paid FedEx® domestic or UPS® domestic label to return the purchase to us. Please contact us to receive this return label.
You may return your purchase in person to our Seattle store or mail it, fully insured, to:
Turgeon Raine
1300 5th Avenue
Seattle, WA 98101
